FAQ

How long does delivery take?

Metropolitan Brisbane is between 2-3 days for delivery. Greater Brisbane and interstate is up to 5 days delivery.

Where is my order?

If you have not received your delivery after 5 days since your purchase, please contact us here.

Where are your products sourced from?

We source our product from two main suppliers, one based in Italy while the other is located in Vietnam.

Are your products sustainably sourced?

Yes they are. We pride ourselves on the numerous certifications which reflect our standards in sourcing sustainable products.

What the difference between pure pulp and recycled?

Pure pulp is 100% virgin paper, while recycled is mixed pulp.

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